Understanding cookies and how we use them
Last updated: 2 November 2025
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Safe Haven Mental Health Project uses cookies for the following purposes:
These cookies are essential for our website to function properly. Without these cookies, services you have requested cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
session_id |
Maintains your session as you navigate the site | Session |
cookie_consent |
Remembers your cookie preferences | 1 year |
These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve our website and user experience. All information is aggregated and anonymous.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
_ga |
Google Analytics - distinguishes users | 2 years | |
_ga_* |
Google Analytics - maintains session state | 2 years | |
_gid |
Google Analytics - distinguishes users | 24 hours |
Google Analytics:
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. Learn more: Google Privacy Policy
These cookies allow our website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features.
| Cookie Name | Purpose | Duration |
|---|---|---|
preferences |
Stores your site preferences | 1 year |
emergency_toast_shown |
Remembers if you've seen the emergency help notification | Session |
When you use embedded content from third-party services (such as YouTube videos, social media share buttons, or maps), these services may set their own cookies.
Third-party services we may use:
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by:
Most web browsers allow you to control cookies through their settings. However, if you block cookies, you may not be able to use all features of our website.
You can prevent Google Analytics from recognizing you on return visits by installing the Google Analytics Opt-out Browser Add-on:
Download Google Analytics Opt-out Add-onSome browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. Our website currently respects DNT signals.
Temporary cookies that expire when you close your browser.
Purpose: Enable basic website functionality during your visit.
Remain on your device for a set period (as specified in the cookie).
Purpose: Remember your preferences for future visits.
If you disable or refuse cookies, please note that:
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our cookie practices. Please check this page periodically for updates.
The "Last updated" date at the top of this page indicates when the policy was last revised.
If you have questions about our use of cookies, please contact us:
Email: privacy@safehavenmh.co.uk
General enquiries: info@safehavenmh.co.uk